Cristian Avram

by Cristian Avram
(Bucharest, Romania)

My name is Cristian Avram and I am the Senior Partner of Natural Step Consulting.

My company is a project-based one and together with my team I am developing a curricula for Knowledge Management Training.

For the past 7 months I have been coordinating the Knowledge Management activity for TechTeam, an American company that specializes in IT outsourcing services.

I am interested in knowing how to measure the Knowledge Management initiatives within an organization. What KPIs can I use to put a dollar figure on KM?