Knowledge Management Assessment

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Knowledge Management Assessment

Knowledge Management Assessment

If you would like a free assessment of your organisation and/or teams orientation and readiness for knowledge management, please take around 15 minutes to complete the simple multi-choice questionairre below.

This Knowledge Management Assessment is is a simple web based knowledge survey tool to assess the knowledge orientation of an organisation and provide an indicator of how advanced an organisation is in understanding and implementing knowledge management.

As per the figure above, there are three distinct stages in the knowledge management journey of an organisation, to use the mountaineering metaphor

- still at the base camp

- knowledge aware and

- knowledge leveraging.

Each stage has its own characteristics and resource requirements.

The web based survey poses some questions to assess where your team or organisation might be positioned in this model and where it should focus.

If you wish immediate results, you may self assess the answers to your questions as follows:

To calculate your results, after completing the questionairre, click here

Knowledge Management Orientation Survey

Please note that all fields followed by an asterisk must be filled in.

First Name*
First Name*

Last Name*
Last Name*

E-mail Address*
E-mail Address*

Web Site URL

Country*
Country*

Organisation

Position

Industry Sector*
Industry Sector*

If 'Other' please specify

Q1. People at all levels in the organisation have a general understanding of the concept of 'knowledge management'*
Q1. People at all levels in the organisation have a general understanding of the concept of 'knowledge management'*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q2. Peopel at all levels recognise knowledge as a key resource*
Q2. Peopel at all levels recognise knowledge as a key resource*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q3. People in the organisation are aware of the need to proactively manage knowledge*
Q3. People in the organisation are aware of the need to proactively manage knowledge*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q4. There is a board level representation for KM*
Q4. There is a board level representation for KM*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q5. Top management in the organisation are committed to knowledge management*
Q5. Top management in the organisation are committed to knowledge management*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q6. Top management recognises KM as an important part of the business strategy*
Q6. Top management recognises KM as an important part of the business strategy*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q7. Recording and sharing knowledge is routine and second nature*
Q7. Recording and sharing knowledge is routine and second nature*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q8. Failure is seen as an opportunity to learn*
Q8. Failure is seen as an opportunity to learn*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q9. Change is accepted as part of working life*
Q9. Change is accepted as part of working life*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q10. All employees are co-operative and helpful when asked for some information or advice*
Q10. All employees are co-operative and helpful when asked for some information or advice*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q11. Knowledge sharing is seen as strength and knowledge hoarding as a weakness*
Q11. Knowledge sharing is seen as strength and knowledge hoarding as a weakness*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q12. Intellectual assets are recognised and valued*
Q12. Intellectual assets are recognised and valued*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q13. There is a senior level on going review of the effectiveness of knowledge management to the whole company*
Q13. There is a senior level on going review of the effectiveness of knowledge management to the whole company*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q14. Knowledge is considered to be the key strategic asset*
Q14. Knowledge is considered to be the key strategic asset*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q15. Good knowledge management behaviour like sharing and reusing knowledge is actively promoted on a day to day basis*
Q15. Good knowledge management behaviour like sharing and reusing knowledge is actively promoted on a day to day basis*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q16. Bad knowledge management behaviour is actively discouraged*
Q16. Bad knowledge management behaviour is actively discouraged*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q17. Individuals are visibly rewarded for knowledge sharing and reuse*
Q17. Individuals are visibly rewarded for knowledge sharing and reuse*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q18. Knowledge management is a vital part of the business strategy*
Q18. Knowledge management is a vital part of the business strategy*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q19. There is a vision for how KM should integrate into the business*
Q19. There is a vision for how KM should integrate into the business*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q20. There are defined responsibilities and budget for KM initiatives*
Q20. There are defined responsibilities and budget for KM initiatives*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q21. There is a clear ownership of KM initiatives either by business units or by the whole business*
Q21. There is a clear ownership of KM initiatives either by business units or by the whole business*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q22. The organisation hones its skills for generating, aquiring and applying knowledge by learning from other organisation's learning processes*
Q22. The organisation hones its skills for generating, aquiring and applying knowledge by learning from other organisation's learning processes*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q23. The organisation systematically asssesses its future knowledge requirements and executes plans to meet them*
Q23. The organisation systematically asssesses its future knowledge requirements and executes plans to meet them*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q24. Key knowledge assets such as customer knowledge is are identified, preserved and maintained*
Q24. Key knowledge assets such as customer knowledge is are identified, preserved and maintained*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q25. Effective cataloguing and archiving procedures are in place for document management (not necessarily electronic)*
Q25. Effective cataloguing and archiving procedures are in place for document management (not necessarily electronic)*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q26. Intellectual assets are legally protected*
Q26. Intellectual assets are legally protected*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q27. Training and development programs in knowledge management behaviour are undertaken from point of recruitment *
Q27. Training and development programs in knowledge management behaviour are undertaken from point of recruitment *

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q28. There is hardly any duplication of effort in the organisation*
Q28. There is hardly any duplication of effort in the organisation*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q29. In the day-to-day work, it is easy to find the right information*
Q29. In the day-to-day work, it is easy to find the right information*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q30. When a team completes a task, it distils and documents what it has learned*
Q30. When a team completes a task, it distils and documents what it has learned*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q31. There are specific roles and responsibilities for knowledge management activities in the organisation*
Q31. There are specific roles and responsibilities for knowledge management activities in the organisation*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q32. Formal networks exist to facilitate dissemination of knowledge*
Q32. Formal networks exist to facilitate dissemination of knowledge*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q33. Internal staff rotation is actively encouraged to spread best practices and ideas*
Q33. Internal staff rotation is actively encouraged to spread best practices and ideas*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q34. Technology is a key enabler in ensuring that the right information is available to the right people at the right time*
Q34. Technology is a key enabler in ensuring that the right information is available to the right people at the right time*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q35. There are systems in place to facilitate effective communication across boundaries and in time zones*
Q35. There are systems in place to facilitate effective communication across boundaries and in time zones*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q36. Information retrieval is effective*
Q36. Information retrieval is effective*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q37. There are complete IT security procedures in place (backup, recovery etc)*
Q37. There are complete IT security procedures in place (backup, recovery etc)*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q38. Individuals are committed to continual improvement and are constantly generating new ideas within the organisational context*
Q38. Individuals are committed to continual improvement and are constantly generating new ideas within the organisational context*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q39. Resources are committed for ongoing training and development of individuals*
Q39. Resources are committed for ongoing training and development of individuals*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q40. The teams in the organisation are effective, self managed teams composed of individuals capable of learning from each other*
Q40. The teams in the organisation are effective, self managed teams composed of individuals capable of learning from each other*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q41. There is a good team intra-communication and sharing of knowledge*
Q41. There is a good team intra-communication and sharing of knowledge*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q42. Virtual or remote teams are supported effectively in terms of access to networks or knowledge*
Q42. Virtual or remote teams are supported effectively in terms of access to networks or knowledge*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q43. Multi-disciplinary teams are effectively formed and managed*
Q43. Multi-disciplinary teams are effectively formed and managed*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q44. There is participative goal setting, measurement and feedback*
Q44. There is participative goal setting, measurement and feedback*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q45. Technology is shared with clients and suppliers where appropriate to enhance relationships*
Q45. Technology is shared with clients and suppliers where appropriate to enhance relationships*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)

Q46. Ideas for alliances and joint ventures are constantly reviewed and acted on when necessary*
Q46. Ideas for alliances and joint ventures are constantly reviewed and acted on when necessary*

	Not applicable
	To a degree (or less than a third - 33.3%)
	To a stronger degree (or 33.3% - 66.6%)
	Very strong or 66.6% - 100%)