Knowledge Management System - step by step



This section will provide you with a simple Knowledge Management System, a step by step process for implementing a Knowledge Management Initiative.

You may be interested in just some or all of the below steps of effective Knowledge Management. Although they are listed as separate steps, and sequentially, they eventually need to be considered as inter-related components, as part of a holistic approach to Knowledge Management.

But, before you consider each step, we recommend that you first read the paper by Ron Young

'Understanding the Four Dimensions of Knowledge Management' here

KM Awareness & Understanding
Step 1 Free KM Assessment Survey
Step 2 Knowledge Management Education

KM Analysis and Planning
Step 3 Knowledge Management Consulting

KM Development and Implementation
Step 4 Knowledge Management Roles and Responsibilities
Step 5 Knowledge Management Processes, Methods and Tools
Step 6 Knowledge Competencies
Step 7 Knowledge Networks
Step 8 Knowledge Management Technologies
Step 9 Knowledge Management Measures

The first step is to quickly assess your organisation or teams orientation and readiness for knowledge management. By taking around 15 minutes to complete the 46 multi-choice questions below we can provide you with a free assessment and a free benchmark with other organisations in your same industry sector.



Step 1 Free KM Assessment Survey


Step 2 Knowledge Management Education

At this stage, you may be totally new to Knowledge Management and be glad to start from the beginning and simply 'soak up' anything you can, or you may be familiar with Knowledge Management and keen to improve your understanding further. This step provides online Knowledge Management education ranging from a free 30 minute streamed 'Introduction to Knowledge Management' to a two year part-time MSc degree in Knowledge Management.


Step 3 Knowledge Management Consulting

You may have a good understanding of Knowledge Management and are keen to learn how to conduct a Knowledge Management consulting engagement yourself and/or be interested in engaging Knowledge Management consultants online. This step describes and provides online a well proven and robust KM Consulting methodology that will help you develop a compelling KM Strategy and Business case.


Step 4 Knowledge Management Roles and Responsibilities

At this stage, you may be concerned with identifying and implementing the new Knowledge Management Roles and Responsibilities. This step describes online the new roles and responsibilities that need to be performed to implement the strategies and perform the processes for effective Knowledge Management implementation.



Step 5 Knowledge Management Processes, Methods and Tools

At this stage you may be concerned with evaluating, piloting, designing, improving and implementing improved knowledge driven work practices, processes, methods, tools and techniques. This step provides online a directory of Knowledge Management processes, methods, tools and techniques.


Step 6 Knowledge Competencies

At this stage you may be concerned with developing and managing the new knowledge competencies to be able to perform the new Knowledge Management roles and responsibilities, perform the new Knowledge Management processes and methods, and to use the new tools and knowledge technologies. This step provides a complete online Knowledge Competencies development and management system.



Step 7 Knowledge Networks

At this stage you may be concerned with developing and/or participating in effective Knowledge Networks and Communities of Practice to be able to better suface and share the most valuable tacit knowledge that often gets locked away in the heads of individuals . This step provides online a growing international Community of Knowledge Management Practitioners for you to join and share knowledge and experiences.


Step 8 Knowledge Management Technologies

At this stage you may be concerned with developing and implementing the new hardware and software technologies, such as Knowledge Portals, Knowledge Servers, Knowledge Bases and Collaborative work spaces to support the new Knowledge Management Processes, Methods and Tools. This step provides online Knowledge Management technologies for you to experience and evaluate.


Step 9 Knowledge Management Measures

At this stage you may be concerned with measuring the effectiveness of implementing Knowledge Management and the Business benefits derived. This step provides online Knowledge Management measurement tools.

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