KM Strategy

by Martin W.
(Swansea, IL)

Knowledge Management is the act of collecting explicit and tacit knowledge through codification and personalization, and then making this knowledge available to all requiring it when it’s needed. A KM Strategy must be written and aligned with the organizations Strategic Plan. You’ll notice that there is no mention of IT in the definition. IT is not KM. IT needs to work in coordination with the KM Strategy, and not as the KM Strategy. Try not to get wrapped up in the platform, and make sure it does what you need it to do without driving/hindering KM Strategy.

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Feb 24, 2012
Lessons Learned
by: Anonymous

I fully agree with the view that IT is not KM. This misunderstanding arose due to the fact that the IT community took up KM very effectively.
Other professionals can learn from it. In my organization, we are trying to introudce the culture of KM in Quality Assurance section by opening up avenues of communication among professionals. One of the means is to share good practices and lessons learned. Also to accept and declare failure if things did not work out.

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