by Martin W.
Knowledge Management is the act of collecting explicit and tacit knowledge through codification and personalization, and then making this knowledge available to all requiring it when it’s needed. A KM Strategy must be written and aligned with the organizations Strategic Plan. You’ll notice that there is no mention of IT in the definition. IT is not KM. IT needs to work in coordination with the KM Strategy, and not as the KM Strategy. Try not to get wrapped up in the platform, and make sure it does what you need it to do without driving/hindering KM Strategy.