Nirmala Palaniappan (NP)

by Nirmala Palaniappan

NP is passionate about Knowledge Management (KM) and has been into it for close to 9 years now. (Her other areas of expertise and interest include Business Analysis, Process Improvements, Branding/Advertising and Strategic Planning.)

NP has conceived a KM framework, methodology and a toolkit which has been filed for patent in the US. She has also designed a KM system that has blogs as a single window to knowledge. She is currently a Senior KM Manager with Oracle and is responsible for KM strategy and implementation for Oracle, Asia Pacific Regions.

She was earlier a lead KM consultant at Wipro and was a key player in a strategic KM consulting assignment win. The project was awarded by a leading Utility company in UK and was executed by a team of 6 people led by NP as the Principal Consultant and Project Manager. Apart from this project, she also worked on a few other smaller KM assigments involving KM Strategy, Document Management and the like. Prior to becoming a customer-facing consultant, she was responsible for KM Strategy & execution for a business unit that was 4000 people strong. Her work on KM Strategy involved understanding KM links with business strategy, culture, KM training, process improvements from the KM perspective, as well as the conceptualization, design and testing of KM applications.

She started her career in a small company (CG-Smith Software) as the KM Lead and that was where she fell in love with the subject. She also got a golden opportunity to create an Intranet and lead a team for developing it from scratch, while at CG-Smith. This remains one of her most memorable and cherished achievements till date.

She has authored and presented several KM papers at national and international conferences on KM implementation, Collaboration, Toolkits, and Blogging.

One of her goals is to be an influential KM thought leader and she also hopes to write a book on KM...

Areas of Interest:
Knowledge Management Strategy; Culture and Change Management; Business Process Improvement; Branding and Advertising; KM Technology Concepts and Enhancements; Business Analysis; KM Consultancy

Blog URL: (Topics - Life, Spirituality, KM etc)

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Dec 05, 2011
request for guidance
by: sunil

Dear Nirmala

I hope everything is fine at your end.I am sunil doing Phd in management in Rome university. I had come across your profile while searching for articles on KM.

I like to seek you help as we have to write a case study on innovation through KM in Indian KIBS. but most of the organizations I approached aren't ready to share KM information. Is there any way you can help us because this is for EURAM conference and the dead line to submit is in January.

I am writing here my email id .

Please help us with critical time of phase in Phd.

take care and stay smiling


Sep 11, 2009
by: Raghu

Dear Nirmala,
Glad that you are from College of Engineering Guindy. I am also a Guindian (1981 Batch). Just curious to know you are from which Batch. Please email me to ''.

Jun 13, 2008
Thank you and welcome :-)
by: Ron Young

Hi Nimmy,

Thank you so much for your entry in the Global KM Directory.

We are sure that others will find your details, KM needs challenges, and KM capabilities very interesting indeed.

We hope that you will find value and benefit from the Directory also.

Personal regards


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