Rob Koene

I am Global Knowledge Manager for the Fluor Corporation and am managing the Engineering Management, Electrical and Control Systems Communities of Practice (currently 11000 members in total). I have 30+ years of work experience in these field and feel that this is a requirement in being a knowledge manager. I started in knowledge management in 2002.

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Jul 08, 2008
How do you measure your success?
by: Cristian Avram

Hello Rob,

My name is Cristian and I am a fairly new KM practitioner. I would appreciate if you'd take some time and tell me how can I measure the KM initatives in my organization (helpdesk)?
Thank you,


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